"The technician arrived when he said he would. He was very professional and kind. He walked me through what was wrong with our insert, and educated me on how to better use it."

"I was called in the approximate time frame and set a delivery/installation date. They came within the specified time. They were clean, courteous and did a great job!"

"Honest, friendly and caring staff and ownership. Highly recommend!!"

"I just had an MHP installed in my backyard through the North Olmsted location. Love the grill and the installer did an awesome job."

"I purchased my large Big Green Egg from Embers as well as a fireplace log replacement set. Ben and the staff have been quite helpful even after the sale for all my grilling and smoking needs!"

"Did it right the first time, very personable and knowledgeable, and looks great. Would buy from them again."

"They have it all! Vast product selection, extensive knowledge, competitive pricing, and amazing customer service. No reason to shop anywhere else!"

"We had Embers put a gas fireplace insert in our home. They did a great job and were very professional and pleasant to work with."

"They've all treated me with respect, and even went above and beyond by educating me on what I actually needed for my home. That conversation saved me money, because I would've bought something more expensive if they hadn't."

"Love this place. I had a gas fireplace in my rental property that suddenly stopped working properly. They came out fast and quickly fixed the issue."

"The gentlemen were fast and efficient. Cleaned everything up as they worked. Very satisfied with the job. I needed them to come after work which they were willing to do."

"They always do an excellent job."