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Our Services
Any intelligent business person will tell
you there are three things that a company is
judged by: Quality, Price, Service.
Everyone knows that Embers products are top of
the line and that our prices are low enough to
compete with some of the "Big Box" store
products. However, it's the service that
we provide that puts us ahead of our
competition. There's only one thing worse
than making a new purchase and finding out that
something is missing or broken out of the box.
It's having to deal with someone over seas on
getting the parts that were missing or broken.
At Embers, there are no 800 numbers to call and
there are no unsympathetic operators who barely
know what you're talking about.
Simply contact the experienced salesperson that
sold the product to you about any problems you
may be experiencing. In a reasonable
amount of time, your issue will get resolved.
Easy right? We think so. It's amazing how
simple things can be when you have knowledgeable
and caring people taking care of things.
Of course, dealing with quality products to
begin with helps too.
Are you thinking about buying a product on-line
to save a few bucks? Don't forget about
warranties. Buying from Embers means the
warranty will be honored and service will be
provided. If you buy it on-line, be sure the
internet company can provide you with warranty
service. Embers will not provide warranty
service for any products purchased on-line.
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